The following is a list of specific duties, which are considered to be essential functions of the Mulch Production Manager position.  The list is not exhaustive as all positions at Kramer Tree Specialists are dynamic.  This is consistent with our need to be flexible and responsive to the needs of our customers.  The employee who occupies this position is expected to assume any/all duties assigned by management irrespective of whether such duties are specifically included in this list.

The main objectives of the Mulch Department Manager are to lead, motivate, and effectively manage the mulch department products and services, which includes, mulch production, mulch delivery, brush and leaf collection, landscape debris hauling, off-site grinding, and root pruning services. The Mulch Production Manager will report directly to the Director of Operations. Duties consist of continually improving products and services of the department through improved efficiencies, equipment use and staffing decisions. The Mulch Department Manager shall be responsible for tracking and reporting department activities, maintaining client relationships, promoting products and services to the sales team/client and facilitate the control of labor, parts, repair, and other relative costs. The Mulch Department Manager is expected to be a key member of the management team by actively participating in budgeting, strategic planning, organizational structure, recruitment / selection and staffing. The Mulch Department Manager will maintain a positive image for Kramer Tree Specialists in the field and in the industry.

• Oversee the safe, efficient and timely completion of all mulch department products and services, which includes, mulch production, mulch pickup and brush drop off, mulch delivery, brush and leaf collection, outside grinding and root pruning services

• Identify, develop, implement and assess standard operating procedures to continually enhance safety, production and desired product and service quality.

• Carry out all aspects of personnel management including hiring, work performance assessment, attendance, time off, merit increases, performance reviews, payroll submittal and any other task associated with personnel management

• Support and train personnel through the development of effective department specific training and education on all processes and equipment, ensuring compliance of safety industry specific standards

• Manage the mulch department’s vehicle and equipment needs, staff and labor to efficiently meet the demands of department products and services and maintain a professional image and presentation

• Promote mulch department products and services to sales team and clients to develop new as well as existing business

• Prepare and maintain reports as directed for all products and services assessing labor costs, performance and efficiency, for presentation and interpretation at regularly scheduled staff meetings

• Effectively communicate both orally and in writing to vendors, clients, other managers and department staff to ensure the efficient achievement of department and company goals

• Conduct scheduled department meetings with staff to attain and provide constructive feedback targeted towards continuous enhancement of safety and department operations standard operating procedures.

• Participate in management staff, safety, fleet and production department meetings

• Enforce all Kramer Tree policies, creating accountability and effective leadership within the department

• Establish and achieve daily goals and deadlines to ensure staff, vehicles and equipment are ready on a timely basis

• Assure that accurate and detailed repair records are maintained for all vehicles and equipment utilizing this information to make accurate decisions regarding the fleet.

• Organize mulch production yard, assuring safe and productive use for staff and clients

• Identify and procure outside (Dump Sites) for landscape waste disposal